Refund policy
Exchanges
All sales final - no returns or exchanges. Due to the exclusive nature and high demand of the merchandise, all sales are final. Please check that your chosen product sizing, shipping address, and billing address that you are submitting is correct as it cannot be modified or changed. As orders cannot be modified, they can only be cancelled if there are critical errors in your order. Stock is not available for size corrections and/or exchanges. If your item arrived damaged, please contact southsidex808mafia@gmail.com within 30 days.
Damaged Goods
If a product is delivered damaged or defective please do the following :
Send an email titled "Damaged"
Email us a photo of the damaged goods
State where the product is damaged
Please include Name, Order Number and Phone Number
Once email is sent expect a reply within 24 hours with further instruction.
* A refund won’t be made for the damaged item unless the item can’t be replaced. *
We do accept exchanges for items that are purchased at retail price. All discounted items and sale items are final sale. Please send us a request for an exchange within 14 days of delivery date. Items must be returned in new & unused condition, with all original tags attached. All exchanges are dependent on existing stock.
To make an exchange please do the following :
Email us with the subject title of the email stating “Exchange”
Provide us with your Name, Order Number and Phone Number.
Reason for exchange
Briefly tell us the item you want to exchange and what you want in its place.
Once email is sent expect a reply within 24 hours with further instruction.
Damaged Goods
If a product is delivered damaged or defective please do the following :
Send an email titled "Damaged"
Email us a photo of the damaged goods
State where the product is damaged
Please include Name, Order Number and Phone Number
Once email is sent expect a reply within 24 hours with further instruction.
* A refund won’t be made for the damaged item unless the item can’t be replaced. *